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Introducing AiTrillion’s new “Customer Account Page” module.

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Customer account New Feature Update
13 Aug, 2024

Introducing AiTrillion’s new “Customer Account Page” module.

AiTrillion is excited to unveil the “Customer Account Page”, a revolutionary enhancement replacing Shopify’s default My Account page. This all-in-one module consolidates all AiTrillion customer-facing features and Shopify default functionalities into a single, user-friendly interface.

By providing seamless access to My Profile, My Orders, Loyalty Programs, Product Reviews, Product Recommendations, Memberships, Affiliates, Available Discounts, and more, the Customer Account Module ensures an enriched customer experience designed to drive engagement and boost conversions. Say goodbye to fragmented user experiences and hello to a centralized, efficient, and personalized shopping journey. The “Customer Account Page” not only provides a seamless user experience but also encourages engagement and loyalty, making it a valuable addition to your Shopify store.

Problems Solved for Sellers with the “Customer Account Page” Feature:

  • Fragmented Customer Data Access: Unifies order details, loyalty points, and personal info in one place, streamlining customer navigation and reducing confusion.
  • Low Customer Engagement: Centralizes access to loyalty programs, special offers, and membership perks, encouraging frequent interactions and increased engagement.
  • Difficult Customer Account Management: Simplifies the process for customers to update their profiles, addresses, and payment methods, enhancing user satisfaction.
  • Inefficient Communication of Offers: Provides a dedicated space for customers to easily find and utilize current offers and discounts, driving sales and promoting special deals.

Use Case of Each Feature

  1. My Profile
    • Use Case & Benefit:  Easily view and update personal information to keep customer details current and ensure personalized service.
  2. My Orders
    • Use Case & Benefit: Track order history and status to stay informed about purchases enhance transparency, and encourage the merchants to post the review from the order page itself.
  3. Discounts Available
    • Use Case & Benefit: Show available store-wide and loyalty discounts promptly to increase conversions by highlighting savings opportunities.
  4. Loyalty Program
    • Use Case & Benefit: View and redeem loyalty points to encourage repeat purchases and reward customer loyalty.
  5. Product Reviews
    • Use Case & Benefit: The order detail page shows the prompt action to leave the review which increases the chance of getting more reviews. Also, allows you to read the previously posted review and updates on the question asked in a single place.
  6. Product Recommendations
    • Use Case & Benefit: Offer the recently viewed products & show the product suggestions based on your recent view product history to enhance the shopping experience with tailored recommendations.
  7. Membership
    • Use Case & Benefit: Allows your customers to check & manage their membership subscription easily from one place.
  8. Affiliates
    • Use Case & Benefit: Manage affiliate accounts and track performance to encourage participation in affiliate programs and drive additional sales.
  9. Change Password
    • Use Case & Benefit: Update account password to enhance account security and maintain customer trust.

AiTrillion’s “Customer Account Page” streamlines the customer journey, making it easier than ever for customers to manage their interactions with your store. This comprehensive solution not only simplifies account management but also boosts engagement and conversions, providing an all-around enhanced shopping experience.

For more details on enabling and using this feature visit our Help Center or contact our support team.

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