What’s New In AiTrillion

We’re excited to introduce the Loyalty Points Expiry Reminder feature in AiTrillion! Now, sellers can set up automated reminders to notify customers when their loyalty points are nearing expiration, encouraging them to return and make a purchase before losing their hard-earned points.

With customizable email templates, sellers can tailor reminders to reflect their brand voice and style. Short-codes allow for added personalization, ensuring each customer receives a message that feels directly tailored to them. This feature is perfect for increasing engagement and fostering loyalty by prompting customers to use their points before they expire.

Key Benefits:

1. Boost Repeat Purchases: Remind customers to use their points before expiration, increasing their likelihood to shop again.
2. Drive Engagement: Automated, personalized reminders keep customers informed and encourage them to maximise their loyalty rewards.
3. Customization Options: Use our flexible templates and short-codes to align with your brand and create meaningful interactions with your customers.

Use Cases:

• Engaging Inactive Customers: Send reminders to customers who haven’t shopped in a while, highlighting their available points and reminding them of the upcoming expiry.
• Increasing Conversion Rates: Target customers with expiring points to boost urgency, especially during sales events or promotions.
• Building Customer Loyalty: Show appreciation for loyal customers by ensuring they never miss out on their points.

Enable this feature now from the loyalty points expiry setting to keep customers coming back and maximize the value of your loyalty program!

For more details on enabling and using this feature visit our Help Center or contact our support team.