Introducing AiTrillion Loyalty 2.0 - Now Boost Retention Like Never Before

Introducing AiTrillion Loyalty 2.0 – Now Boost Retention Like Never Before

Manoj Dhanotiya

4 min read

We have changed the complete information architecture.
We have categorized Loyalty Rules to make them more understandable.
Enhanced UI and user experience in VIP Program
More detailed reporting

For the past few months, we have accelerated and focused on modifying our user’s most favorite module “Loyalty Program”. Till now we have assigned 66.99B+ loyalty points to customers and engaged 3.46M+ online sellers.

“According to a study, “The global loyalty management market was valued at USD 3226.76 million in 2019, and is expected to reach a value of USD 11442.24 million by 2025, at a CAGR of 23.3% over the forecast period.”

This number could be a significant push to start with the Loyalty Program if you haven’t yet!

To support thousands of online store owners, we’ve made deep investments in both the Loyalty program dashboard and UI/UX.

For those using the Loyalty Program, we’ve modified and enhanced almost every functionality of this feature to make it easy for our valuable users.

Some of the significant changes been done are:

– Clean & Better UI/UX

– Mobile responsive layout

– Self-explanatory dashboard

– More detailed reporting

1. We have changed the complete information architecture.
2. We have categorized Loyalty Rules to make them more understandable.
3. Enhanced UI and user experience in VIP Program
4. More detailed reporting

Do you want more revenue from

your Shopify store?

We at AiTrillion cater to every aspect of the customer journey; from engagement, and conversion to retention at 55% less cost.

We have changed the complete information architecture.

Before

After

Now under the Setup program, you will find the remaining options i.e Setup program, Display on Store, Settings, Members, and Analytics. Simply click on the Setup program.

When you click on Setup Program, you will see a completely new options (we have changed the name with little magic)

To experience the magic sign up now!

Note:

– Activity Rules is now “Earn Points”

– Rewards is now “Redeem Points”

– Tier System is now “VIP Program”

We have categorized Loyalty Rules to make them more understandable.

To give our users’ more sleek and easy to use access, we have changed the placing and UX of the rules’ settings. For example: previously our Loyalty Program’s activity rules looked like this.

Now we have divided the activity rules based on the purpose of the action, let’s say all the activities that belong to login, signup, and sharing the details with store owners fall into Sign up activities. Similarly, for celebrating a birthday, making a purchase, store visit, and leaving a review come under the Online Store section.

The idea behind this is to display all activities in a systematic manner so that store owners can use them more strategically.

As part of our continuous research and analysis in helping store owners to stay connected, and engaged with their customers, we adapted color methodology and easy navigation to offer an integrated experience. This integration will provide users with a single solution for all the marketing channels.

Now our Loyalty Program users will have more clear visibility to customize the program based on their brand requirements.

Additionally, previously reward screen looks like this

As our long-standing customers, you already know you can offer the following rewards to your customers:-

Money Off
Percentage Discount
Free Shipping
Free Product
Product Discount
Exchange points on the cart page (Cart Widget Point)

Now, we have replaced this Screen with

This includes a more intuitive interface, appealing backgrounds, and live chat, and features that help people feel seen and adjusted, like auto-light adjustments.

We’ve also made quality and reliability improvements as well as introduced new moderation controls to help keep loyalty data safe and productive. Outside of customer loyalty, we continue to see millions of people around the globe use the Loyalty Program to host referral programs, exclusive programs for their community groups. This has boosted our confidence and pushed us to make AiTrillion’s Loyalty Program that people have never seen before.

Enhanced UI and user experience in VIP Program

AiTrillion unveiled a comprehensive VIP program (previously Tier System) to enhance the user experience and to re-emphasize the fun and engagement aspects of online customers while attracting and retaining more customers to the online store.

Being a Shopify expert, we felt it was our duty to ensure that all online customers should enjoy the VIP Program experience as much as possible. So, our product growth team decided to give a whole new look and feel to the VIP program.

Before

After

Changes in VIP Programs

The major change that has been made to VIP programs is that previously it was known as the Tier system in our platform. We have not only changed the name but also simplified the reward system and enhanced its visibility during implementation so that users can follow their progress in real-time.

More detailed reporting

As AiTrillion is known for one connected solution, we have added all the marketing features in one place, so users can easily use Loyalty Program along with email marketing, product review, web push notification, and other marketing apps to instantly connect with a person or group.

Before

After

With eCommerce stores, prepping up from Blackfriday and Holiday season, a well-built loyalty program is a must on many notes. With this complete overhaul, creating a Loyalty program is not just easy and seamless – but the value addition that the Loyalty program does to your customers is invaluable.

Let us know in the comments, do you like this new structure of AiTrillion’s Loyalty program. And if you haven’t signed up yet, what are you waiting for – Switch to AiTrillion Now!

Ayush Verma

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